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Privacy & Policy

  • Privacy & Policy

Privacy & Policy

At PetooAdda.in, operated as part of Vrindavan Restro Bahadurpur in Bokaro (Post – 829301), we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our website and services.

Information We Collect

When you use PetooAdda.in to order food online, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, and delivery address provided while placing an order.

  • Payment Information: Details required to process your payment securely through third-party payment gateways.

  • Usage Information: Data about how you interact with our website, including IP address, device type, browser type, and pages visited.

How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your food orders within our promised delivery time.

  • To communicate order confirmations, delivery updates, or address customer support inquiries.

  • To improve our website, services, and overall customer experience.

  • To send promotional communication (only if you opt-in).

Information Sharing

We do not sell, trade, or rent your personal information to others. However, your information may be shared with:

  • Delivery Partners: To ensure timely delivery of your order.

  • Payment Processors: To securely handle transactions.

  • Service Providers: For technical and customer support.
    We may also disclose information if required by law, regulation, or legal process.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed using secure payment gateways, and we do not store sensitive payment details on our servers.

Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance.

  • Personalize your browsing experience.

  • Analyze usage for service improvements.
    You can control or disable cookies through your browser settings, but some features of the website may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data, subject to legal and operational obligations.

  • Opt-out of marketing communication at any time.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that personal information from a child has been collected, we will delete it immediately.

Changes to This Privacy Policy

PetooAdda.in reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Effective Date: September 19, 2025